Best Customer Experience 2025: QIB
QIB wins dual Global Finance AI awards for personalised customer experience - earning our Best Customer Experience Award.
AI
Best AI Implementation 2025: CBQ
CBQ wins international recognition for comprehensive AI strategy - earning our Best AI Implementation Award.
AI Risk and Accountability: Who Is Responsible When AI Acts?
When AI makes a decision that causes harm, who is accountable? A practical framework for risk ownership, liability, and governance in AI-driven banking.
KFH Launches 'Fahad', Kuwait's First AI-Powered Virtual Employee
Kuwait Finance House (KFH) has launched "Fahad", Kuwait's
Starling Bank launches pioneering AI 'Spending Intelligence' tool
Starling Bank customers can now leverage artificial intelligence to gain deeper insights
Enterprise AI Platforms: The New Core of Banking Technology
Enterprise AI platforms are becoming the new core of banking technology, replacing fragmented point solutions with unified intelligence layers.
AI Governance at Scale: From Policy to Control Systems
How banks are scaling AI governance from isolated policies to enterprise-wide control systems - and why most frameworks designed on paper need radical adaptation.
Agentic AI in Banking: From Copilots to Autonomous Systems
The shift from AI copilots to autonomous agents in banking - where agentic systems are delivering results, and why the leap from assisted to autonomous is harder than expected.
Global Banking Outlook 2025: Structural Transformation and the AI-Native Bank
Global banking faces structural transformation as AI-native operating models emerge. A comprehensive outlook covering the forces reshaping the industry in 2025 and beyond.
Qatar Islamic Bank Awarded Best AI Implementation
Qatar Islamic Bank enhanced its mobile app with AI-driven features and expanded cross-border transfers to international digital wallets - earning our Best AI Implementation Award.
First Abu Dhabi Bank Receives Best AI Implementation Award
First Abu Dhabi Bank accelerated enterprise AI adoption across operations, risk management, and customer experience in 2024 - earning our Best AI Implementation Award.
Riyad Bank Awarded Best AI Implementation for Center of Intelligence
Riyad Bank launched the Center of Intelligence (COI), the first specialised AI centre in Saudi banking - earning our Best AI Implementation Award.