customers Archives - Global Banking Monitor

Enhanced Security: RBI Guides Banks to Roll Out Card-on-File Token Facility for Customers

The RBI has issued a circular to all banks for introducing the Card-on-File (CoF) token facility at the level of banks and other institutions...

HSBC Issues Apology After Digital Banking Glitch Locks Out Thousands of UK Customers

Thousands of HSBC (HSBA.L) customers in Britain on Friday reported they were unable to access some mobile and online banking services, the latest in...

Wells Fargo Informs Customers: Missing Deposits Glitch Now Fixed

The Wells Fargo glitch that made some customers’ direct deposits disappear from their bank accounts is over, the bank said on Saturday. “All accounts have...

Wells Fargo Customers Complain of Missing Deposits from Bank Accounts

Wells Fargo is dealing with a technical issue that has resulted in customers reporting that their direct deposits had disappeared from their bank accounts. On...

Barclays Warns of Profit Squeeze as Customers React to Market Changes

Barclays (BARC.L) warned of growing pressure on its UK business as stubborn inflation and high interest rates pushed customers to repay debt and switch...

430,000 Revolut customers were waitlisted for the Ultra plan

Revolut Ultra launched late last month as the neo bank’s new premium subscription tier. Their press release makes for stimulating reading, especially the first...

Virtual Account Management Gains Traction Among Corporate Customers

How long is too long to open a corporate account? Many U.S. banks have yet to shorten what can be weeks of waiting for...

JPMorgan to Discontinue Renewal of Personal Credit Lines for First Republic Customers, According to Source

JPMorgan Chase & Co has told clients with personal credit lines at First Republic Bank (OTC:FRCB) that it will no longer offer them when...

U.S. Banks Using Promotions to Encourage Customers to Deposit Funds, Say Analysts

For months, consumers have clamored for banks to pay out more for deposits as the Federal Reserve raised interest rates. Now analysts say after...

Banks raising savings rates to keep customers amidst SVB crisis

The Silicon Valley Bank crisis has hammered stocks and almost certainly will curtail lending and economic growth this year. But it appears to be...

Banks failure to pass on higher interest rates results in customers losing out on £23bn

Households are missing out on £23bn a year because banks are not passing higher interest rates to savers, a Sky News analysis shows. Although mortgage...

Stripe employees get to sell $1bn of shares

Strategies for Upskilling Your Workforce in an AI-Driven Economy

Five Strategies for Enhancing Internal Communications in Banks

Tag: customers